Having a clear understanding of what happens on the ground floor of API operations is essential for scaling teams effectively. While not everyone needs to be deeply immersed in the technical details or involved in every aspect of API delivery, having insight into what it takes to create and manage APIs is invaluable.
Business stakeholders can get closer to the technical aspects without needing to write code, but doing so requires a level of curiosity and a willingness to navigate potentially overwhelming technical details. Spending time on the ground floor provides a fresh perspective on the challenges and efforts involved in delivering APIs. This perspective should be revisited periodically to stay grounded and aligned with the realities of API operations.